CyberJo Support

Opening a ticket is quick and easy. Choose your preferred method below, and our system will instantly log your request.

What happens next?

• A ticket will be created automatically.
• One of our technicians will step in and communicate with you via Email or WhatsApp.
• We will handle and escalate the ticket as required until the issue is entirely resolved.

Our standard operating hours are observed in South African Standard Time (SAST).

• Monday to Friday: 08:00 to 17:00
• Weekends & Public Holidays: Closed

After-Hours Support

If you require urgent help outside of our standard operational times, please obtain authorization from your manager first. Once authorized, you can call our after-hours line:

*We kindly ask that you remain objective with after-hours requests to ensure it is an absolute emergency that cannot wait until normal working hours.

For new service inquiries, billing, or general administrative questions, please direct your communication to our sales team.